Golden Bean Hotel

Terms & Conditions

Below are  the Terms and Conditions of Golden Bean Hotel

Golden Bean Hotel Website

Welcome to the Golden Bean Hotel website (the “Website”). By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using this Website. If you do not agree to these terms, please refrain from using the Website.

1. General Use

1.1. Eligibility: By using the Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a legal guardian.
1.2. Content: The content provided on this Website, including but not limited to text, graphics, images, and other materials, is for informational purposes only. Golden Bean Hotel reserves the right to update or modify the content without prior notice.
1.3. Personal Use: You may access and use the Website solely for personal, non-commercial purposes. Commercial use of any content is prohibited without prior written consent from Golden Bean Hotel.

2. Booking and Reservations

2.1. Booking Process: By making a reservation via the Website, you agree to provide accurate and up-to-date information. Golden Bean Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.
2.2. Confirmation: Upon successfully making a booking, you will receive a confirmation email. Please review the details carefully to ensure accuracy. Any discrepancies should be reported immediately.
2.3. Cancellation: Our rooms come with a flexible cancellation policy. Specific cancellation terms are provided during the booking process and in the booking confirmation. Failure to cancel within the specified period may result in cancellation fees or charges.

3. Payment Terms

3.1. Rates: All rates displayed on the Website are in U.S. dollars unless otherwise stated and include applicable taxes. Rates may vary depending on availability, season, and promotional offers.
3.2. Payment: Payments for reservations are typically required at the time of booking or upon arrival. The accepted forms of payment are credit cards, debit cards, and cash. A valid credit card is required to secure the booking.
3.3. Currency Conversion: For international guests, the actual currency conversion rate may vary depending on your bank’s policies and prevailing exchange rates.

4. Website Content and Intellectual Property

4.1. Ownership: All content on the Website, including text, images, videos, and other media, is owned or licensed by Golden Bean Hotel and is protected by intellectual property laws.
4.2. Use of Content: You may not copy, distribute, reproduce, or modify any content from the Website without the explicit permission of Golden Bean Hotel.
4.3. Trademarks: All logos, trademarks, and service marks displayed on this Website are the property of Golden Bean Hotel. Unauthorized use of these marks is strictly prohibited.

5. Privacy Policy

5.1. Data Collection: Golden Bean Hotel values your privacy. Any personal information collected through the Website, such as booking details or contact information, is handled in accordance with our Privacy Policy, which is accessible on this Website.
5.2. Third-Party Services: We may use third-party services for payments or bookings. By using such services, you agree to their respective terms and conditions and privacy policies.

6. User Responsibilities

6.1. Accuracy of Information: You are responsible for ensuring that any information you provide on the Website, including during the booking process, is accurate, current, and complete.
6.2. Prohibited Activities: You agree not to misuse the Website for any unlawful purpose, including but not limited to hacking, distributing malicious software, or violating the security of any computer network.

7. Liability and Disclaimer

7.1. No Warranties: The Website is provided on an “as-is” and “as-available” basis. Golden Bean Hotel makes no representations or warranties of any kind, express or implied, about the accuracy, reliability, or availability of the Website.
7.2. Limitation of Liability: To the fullest extent permitted by law, Golden Bean Hotel will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the Website or any services provided by Golden Bean Hotel.

8. Links to Third-Party Websites

8.1. External Links: This Website may contain links to third-party websites. These links are provided for your convenience, and Golden Bean Hotel does not endorse or take responsibility for the content or practices of these third-party websites.
8.2. User Responsibility: You access any third-party websites at your own risk, and you should review the terms and conditions and privacy policies of any website you visit.

9. Governing Law and Dispute Resolution

9.1. Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of Ghana.
9.2. Dispute Resolution: Any disputes arising from or in connection with the use of this Website or the services provided by Golden Bean Hotel shall be resolved through arbitration in Ghana, unless otherwise required by law.

10. Modifications to Terms & Conditions

Golden Bean Hotel reserves the right to modify or update these Terms & Conditions at any time without prior notice. Your continued use of the Website constitutes acceptance of any changes. Please review this page regularly to stay informed of any updates.

11. Contact Information

If you have any questions about these Terms & Conditions or any other inquiries, please contact us at:

Golden Bean Hotel
19 Harper Road, Nhyiaeso, Kumasi, Ghana
Phone: +233 32 208 6000 / +233 32 208 6010
Email: reservations@goldenbeanhotel.com

Effective Date: 1st September 2024

By using the Golden Bean Hotel Website, you agree to abide by these Terms & Conditions.

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